Last updated: August 24, 2026
This is the official support page for the Incli AI iPhone app. If you can't find your answer below, email us — a real person reads every message.
Email: [email protected]
Response time: within 1–2 business days.
From inside the app: Profile → Feedback.
To get a faster answer, tell us your iPhone model, your iOS version, and what you were doing when the problem happened. If it's about a purchase, include the receipt email Apple sent you.
Prop your phone against something stable and step back far enough that your head and feet are both in the frame. Incli needs to see your whole body to judge how deep and how complete each rep is.
Start the exercise and do your reps. Incli draws a skeleton over your body in real time and counts reps automatically. You don't need to touch the phone.
Every set gets a Form Score from 0 to 100, plus one specific thing to fix on the next set.
Live rep counting and Form Score work for these 18 movements:
Legs and glutes: squats, sumo squats, jump squats, lunges, side lunges, glute bridges, leg raises, standing hip abduction
Chest and core: push-ups, sit-ups, V-ups, planks, jumping jacks
Arms and shoulders: bicep curls, front raises, lateral raises, overhead press, cobra wings
Everything else in the exercise library can still be logged manually, but the camera will not count reps or give a Form Score for it. Barbell and machine exercises are not supported — Incli tracks bodyweight and dumbbell movements only.